At PetNest Shop, we understand that your feathered, finned, and furry companions deserve nothing but the best. That’s why we’ve designed our delivery service to match the quality and care of our premium pet products, ensuring your orders arrive safely and promptly, no matter where you are in the world.

Our Promise: Just as we carefully select every product in our collection for its quality and pet-friendly design, we’ve partnered with world-class shipping providers to deliver your pet essentials with the same level of care and attention.

Shipping Options Tailored to Your Needs

We offer two convenient shipping methods to suit different needs and budgets:

1. Standard Shipping (Recommended for Urgent Needs)

  • Carriers: DHL or FedEx for reliable, tracked delivery
  • Delivery Time: 10-15 days after dispatch
  • Cost: £12.95 flat rate
  • Ideal For: Time-sensitive orders like automatic fish feeders or essential bird cage accessories

2. Free Shipping (For Budget-Conscious Pet Lovers)

  • Carrier: EMS (with full tracking)
  • Delivery Time: 15-25 days after dispatch
  • Cost: Free for orders over £50
  • Ideal For: Larger orders like complete aquarium LED lighting systems or bulk bird food purchases

Our Global Delivery Network

While we proudly ship worldwide from our Plymouth headquarters, please note we’re currently unable to deliver to some remote areas and parts of Asia. Our team processes all orders within 1-2 business days, and you’ll receive tracking information the moment your package is on its way.

Pro Tip: Many of our avian and aquatic customers combine orders to qualify for free shipping – consider stocking up on essentials like bird grits and sand sheets or aquarium light control units to make the most of our free shipping offer!

Returns With No Fuss

We stand behind every product we sell. If you’re not completely satisfied, you can return items within 15 days of receipt. Whether it’s a bird harness that doesn’t fit or an aquarium stone that doesn’t match your tank’s aesthetic, we’ll make it right.

Why Pet Owners Trust Our Delivery Service

Just like our premium bird cages and high-performance aquarium equipment, our delivery service is designed with your pet’s needs in mind:

  • Pet-Safe Packaging: Fragile items like aquarium lamps and light tubes are specially protected
  • Discreet Packaging: For valuable items like our automatic fish feeders
  • Climate-Conscious: Temperature-sensitive products like bird food are shipped with care

Have Questions About Your Delivery?

Our team of pet-loving delivery specialists is always happy to help. Contact us at [email protected] for any shipping inquiries or special requests – we understand that when it comes to your pets’ needs, every detail matters.

At PetNest Shop, we’re not just delivering products – we’re delivering peace of mind for pet owners who demand the best. Place your order today and experience the PetNest difference!